This is a story of a small group who, voluntarily, got together to improve the incident handling process within our company. It is not a “we did great, you should do the same” story, rather a “this is what we did, what would you do?” one.

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Our product development department consists of cross-functional teams who have high autonomy, with full ownership of what they deliver. For example, we have a team that is responsible for the product catalog feature, from frontend to backend, from design to deployment. …

Sara Rabiee

I like working with development teams, solving problems and travelling. Technical Manager @ iZettle

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